BOOK · [2262]
Crucial Conversations: Tools for Talking When Stakes Are High
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Business
A practical manual for high-stakes conversations where opinions vary and emotions run strong. Butterfield names this and Leadership & Self-Deception as the two most useful books he has read on leadership or management - the former for technique, the latter for principles.
Endorsed By
2 People-
Stewart Butterfield
“Two most useful books I've ever read on either leadership or management were both in the last six months: Crucial Conversations and Leadership & Self-Deception; the former for technique and the latter for principles.”
Same 2018 tweet; Butterfield calls out Crucial Conversations specifically for technique.
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Max Levchin
“Covers tactics for productive conversations amid high stress”
From Levchin's 'What I'm Reading This Month' LinkedIn post.